Alconbury Weald Water Savers
Privacy policy
Your Water Savers data is managed on behalf of Alconbury Weald and Urban&Civic, by Weir The Agency.
Weir The Agency Limited Liability Partnership (registered company no: OC446472) (“Weir”, "we", "us" or "our") are a controller for the purposes of the relevant data protection legislation.
This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when: you engage with our services ("Services"), you visit our website (www.weirtheagency.co.uk) you contact us, provide products or services to us, or otherwise deal with us.
Questions or concerns?
Reading this privacy notice will help you to understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services, including the Water Savers Calculator, or our website. If you have any questions or concerns, please contact us at watersavers@alconburyweald.co.uk.[1] [2] This email is monitored by Weir The Agency as data controllers, who will handle queries, and is accessible to associated partners Alconbury Weald and Urban&Civic.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Weir and our Services, the choices you make, and the features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We receive information from outside sources. Learn more about information collected from other sources below.
How do we process your information? We process your information to provide improvements to our Water Savers Calculator, our website and to communicate with you, and comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do I exercise my rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Weir The Agency does with any information we collect? Review the privacy notice in full.
Table of Contents
What information do we collect?
How do we process your information?
What legal bases do we rely on to process your personal information?
When and with whom do we share your personal information?
What is our stance on third-party websites?
Do we use cookies and other tracking technologies?
Is your information transferred internationally?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for do-not-track features
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you deal with us, including when you submit information to our Water Savers Calculator, email us, access our Services or otherwise when you contact us.
The personal information that we collect includes the following:
Email address
Whether you:
Have a dishwasher or not
Wash by hand under a running tap
Wash by hand in the sink
Wash up with a washing-up bowl
Personal information automatically collected by us
By clicking the Privacy Policy link in the Water Savers Calculator, you will be redirected to Weir The Agency’s Squarespace website, which hosts this policy. Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.
Squarespace Analytics. Our website collects personal data to power our site analytics; in addition to the above information, they may also collect details about your use of our website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity in order to improve the user experience.
Personal information provided by third parties
Occasionally we may receive information about you from other sources (such as our suppliers, customers, or group companies (if relevant in the future)), which we will add to the information we already hold about you in order to help us operate our business effectively.
Personal information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
transfer the personal data and give consent on his/her behalf to the processing of his/her personal data;
receive on his/her behalf any data protection notices;
give consent to the transfer of his/her personal data abroad; and
give consent to the processing of his/her sensitive personal data (if applicable).
2. How do we process your information?
In Short: We process your information in order to provide and improve our website and our Services, communicate with you, respond to your requests, and to comply with the law. We may also process your information for other purposes with your consent.
We will process the information you provide to us when contacting us or using our Services. We may monitor and record communications with you (such as emails, phone calls and other forms of communication) for the purpose of training, fraud prevention, and/or quality assurance. We may also retain copies of communications and details provided to us by you, for example, support requests, account queries, complaints, for internal account management and auditing purposes. This is done on the basis of legitimate interests.
We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. What legal bases do we rely on to process your personal information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law. As such, we may rely on the following legal bases to process your personal information:
Legitimate Interests. For the purposes of our legitimate interests or those of a third party. A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests
Consent. In some instances, we may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. Where we do this, it will be flagged at the time, and you can withdraw your consent at any time.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to confirm your identity, cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.
Our main processing activities for personal data, and the legal basis on which we perform those activities are:
Prospective customers/marketing recipients:
We will process your personal data in order to contact you in relation to our platform and Services and keep a record of our communications (e.g. emails relating to water saving).
Our legal basis for doing so is our legitimate interests, which allows us to market our Services to individuals provided there is a business case for doing so and our interests do not override the rights of the individuals in question. If you wish to object to direct marketing, you may do so by contacting us via watersavers@alconburyweald.co.uk.
Customer/users:
We will process your personal data in order to provide our platform and Services to you and to provide you with information and updates regarding the same. Our legal basis for doing so is that the processing is necessary for the performance of a contract. We will also keep a record of your data and use it for related purposes, including account management, customer support, and audit purposes, on the basis that we have a legitimate interest in doing so. We may also contact you in relation to our Services. Our legal basis for doing so will be the same as for prospective customers, as set out above.
4. When and with whom do we share your personal information?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors and Other Third-Party Service Providers. We share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are as follows:
Cloud Computing Services
Communication & Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Government Entities
Performance Monitoring Tools
Social Networks
Website Hosting Service Providers
Alconbury Weald’s website, which hosts the Water Savers Calculator (www.alconbury-weald.co.uk), may collect certain information about you automatically when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address.
As you interact with the Alconbury Weald website, they may automatically collect Technical Data about your equipment, browsing actions and patterns. They collect this personal data by using cookies, server logs and other similar technologies.
They may also receive personal data about you from various third parties and public sources as set out below.
Technical Data from the following parties:
Analytics, storage, tools and media providers based in and outside the EU;
IP tracking service providers based within the EU;
automated quality control tools based within the EU;
automated security and compliance tools based outside the EU;
social media and media networks such as Twitter, LinkedIn, Instagram, YouTube and Vimeo based outside the EU; and f. email distribution and survey providers based outside the EU;
Identity and Contact data from providers of data feeds and hosting services provided inside the EU and outside of the EU, third-party photographers engaged at their sites and events.
You can read their full privacy policy here: www.alconbury-weald.co.uk/privacy.
The Water Savers Calculator is provided by Elfsight. Elfsight may collect the following information for the right functioning and operating of their service in compliance with Art. 5 of GDPR Principles relating to the processing of personal data.
IP-address
Operating system
Browser type
The above-mentioned information is stored only for 7 days and evaluated anonymously in order to detect and remedy service malfunctions quickly. It is also analysed to ensure system security, including detection of improper access attempts and fraud and abuse attempts.
They do not transmit this data to any other third parties and do not utilise it to track users for marketing purposes.
Elfsight will never sell, transfer or give your information to a third party without your permission. By clicking the Submit button on the Water Savers Calculator, you agree to share your data with Elfsight. You agree that Elfsight may use your information:
To enhance or improve users’ experiences.
To contact you and to respond to inquiries.
In order to generate your Water Savers calculation email, we share the information you enter into the Water Savings Calculator, Make.com and Brevo. The personal information we share with these third parties includes the following:
Email address
Whether you:
Have a dishwasher or not
Wash by hand under a running tap
Wash by hand in the sink
Wash up with a washing-up bowl
You can view their privacy policies here:
We may disclose your personal data to:
law enforcement agencies in connection with any investigation to help prevent unlawful activity
5. What is our stance on third-party websites?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to but are not affiliated with our Services.
The Alconbury Weald website and Weir The Agency website links to third-party websites, online services and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
6. Do we use cookies and other tracking technologies?
In Short: We use cookies and other tracking technologies to collect and store your information.
Cookies. The Alconbury Weald website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website. You can read their cookie policy here: www.alconbury-weald.co.uk/cookies
Squarespace. These functional and required cookies are always operational in order to securely serve the Weir website to you. These analytics and performance cookies are used on this website. This website uses analytics and performance cookies to view site traffic, activity, and other data. You can read our cookie policy here: www.weirtheagency.co.uk/cookie-policy
7. Is your information transferred internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
The Weir website servers are located in Dublin, Ireland. If you are accessing our website from outside Ireland, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "When and with whom do we share your personal information?" above) in the UK and other countries.
If you are a resident in the European Economic Area (EEA) or the United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect [3] your personal information in accordance with this privacy notice and applicable law. This includes using trusted third-party platforms with security and privacy policies and adhering to a detailed data controller process protocol.
8. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than 5 years after you have ceased to receive water-saving emails from us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. How do we keep your information safe?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
10. Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at: watersavers@alconburyweald.co.uk.
11. What are your privacy rights?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “How can you contact us about this notice?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "How can you contact us about this notice?" below or by updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you have questions or comments about your privacy rights, you may email us at: watersavers@alconburyweald.co.uk.
12. Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
13. Do we make updates to this notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
14. How can you contact us about this notice?
If you have questions or comments about this notice, you may contact our Data Controller, Weir The Agency, via this email: watersavers@alconburyweald.co.uk.
15. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email us: watersavers@alconburyweald.co.uk.