AFFINITY WATER
(2021-2024)

SOS: Save our Streams

Delivering the UK’s largest ever water-saving results through an award-winning behaviour change campaign.

Strategy

After the success of the Save 10 a Day pilot project, we rolled out SOS: Save Our Streams across the whole Affinity Water region.

Research showed that when we told people about the rarity of their local chalk streams and the link with household water use, it created a compelling reason to save water – the ‘why’.

We created a fully integrated campaign, including TV, out-of-home media, experiential, PR and eCRM. Combined with the ‘how’ – ordering free devices and receiving nudge comms focused on consistent water-saving behaviours – the effects were huge.

Results

20.25m

litres a day saved in year one, rising to 23.84m litres a day in year two

240k

people signed up within the
first two years of campaign

46

litres a day saved by households that signed up

85%

of people who saw the campaign said it made them take action


Winner of Water Efficiency Project of the Year at the Water Industry Awards 2022

Effies Finalist, Marketing Effectiveness Awards 2023

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